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About the Role
Zostel is hiring for Zo House, a community-driven living space in Bangalore designed for founders, creators, and modern residents who value strong culture and thoughtful hospitality. Zo House blends the comfort of premium hostel living with the energy of a collaborative community, where guest experience, well-maintained spaces, and warm human interaction are at the center of everything we do.
This role is a great opportunity for fresh hospitality graduates who want hands-on experience building real hospitality culture inside a fast-growing living space backed by Zostel.
Role Overview
As a Hospitality Management Trainee at Zo House, you will work closely with the on-ground staff while being guided by Zostel’s hospitality approach. You will help shape daily hospitality standards — from how rooms are prepared to how guests are welcomed and supported during their stay.
This is a practical, learning-focused role where you guide and work alongside staff to improve service quality, presentation, and guest satisfaction.
Key Responsibilities
Build and maintain hospitality standards across rooms, common spaces, and bathrooms
Train and guide staff on bed setup, room readiness, cleanliness, and presentation
Support housekeeping and operations teams in delivering strong guest experiences
Observe and improve the guest journey from check-in to daily interactions
Conduct regular quality walkthroughs across the property
Help create simple SOPs and training practices aligned with Zostel hospitality values
Identify gaps in service and suggest improvements to elevate the Zo House experience
Who You Are
Recent graduate (Hospitality)
Passionate about guest experience and people-first service
Detail-oriented with a strong eye for presentation and cleanliness
Comfortable guiding teams and communicating with staff
Excited to learn, take ownership, and grow within a startup-style environment
Location
Bangalore
Why Join Us
Work with one of India’s leading community hospitality brands
Gain real-world exposure beyond traditional hotel internships
Opportunity to shape hospitality culture at Zo House from the ground up
Hands-on learning, ownership, and growth early in your career
If you’re someone who believes hospitality is about people, culture, and experience, we’d love to hear from you.
Zostel is hiring for Zo House, Bangalore — a premium co-living space for founders & creators. We need a Hospitality Trainee to help build daily service standards, train staff & elevate the guest experience. If you're a fresh hospitality grad who loves people-first service, we'd love to hear from you.