Job Description

📍 Location: Flexible (Remote-friendly, but occasional vibes at Zostel HQ encouraged!)

⚒️ What You'll Do:

• Deep dive into data from multiple sources (website analytics, booking data, customer feedback, OTA platforms) to unlock actionable insights.
• Create dynamic dashboards and visually appealing reports to guide strategic decisions.
• Track and forecast key business metrics—occupancy rates, revenue per available bed (RevPAB), customer acquisition costs, etc.
• Collaborate cross-functionally with marketing, sales, operations, and tech teams to optimize performance across Zostel properties.
• Provide analytical support to marketing campaigns, pricing strategies, and customer experience initiatives.

🎯 Who You Are:

• Data is your second language; proficiency in SQL, Excel, and visualization tools
• Tableau, Power BI, Looker is a must.
• Experience with Python or R for statistical analysis would be a strong plus.
• Curious and proactive; you're always asking, "What's behind these numbers?"
• Strong communicator; you effortlessly translate complex data into simple, impactful insights.
• Passionate about travel, community vibes, and driving growth through smart analytics.

 🚀Bonus Points if You Have:

• Prior experience in travel/hospitality/startup environments.
• Familiarity with tools like Google Analytics, Mixpanel, or similar analytics platforms.
• Understanding of machine learning fundamentals for predictive analytics.
• Exposure to data warehousing concepts and experience with cloud-based platforms (AWS, GCP, Azure).
• Experience working in agile, dynamic environments.

 🌟Why Zostel?

• Work with a vibrant, young team that's redefining travel experiences.
• Plenty of room to experiment, innovate, and lead impactful projects.
• Freedom to work remotely or vibe at our buzzing offices—your call!
• A culture built around travel, community, and endless curiosity.