Job Description

JOB ABSTRACT

We're looking for an experienced and knowledgeable Sales & Revenue Manager to join our central sales team based in Gurugram. As a Sales & Revenue Manager, you will be responsible for maximising Zostel’s revenue by implementing revenue management strategies, processing and identifying new revenue opportunities, and expanding Zostel’s distribution partnerships. Prior exposure to OTA channels is a plus. 

JOB DESCRIPTION

NUTS AND BOLTS OF THE JOB:

• Manage and maximise cluster revenue while maintaining the accuracy of the information and enhancing automation efforts in the pricing management systems.

• Follow market trends and adjust sales strategy as required by preparing competitive benchmark studies on all online distribution channels (including but not limited to Zostel, Booking.com, Agoda, Airbnb, GoMMT, and Hostelworld).

• Manage tariffs and restrictions, and communicate the ongoing quarter’s tariff strategy to individual Zostel franchise partners. 

• Perform all Revenue Management reporting and provide forward-looking information of forecasting, targetting need areas, and balancing financial expectations. 

• Accurately generate, process, and update Revenue Management reports and monitor actual sales against projected sales.

• Schedule forecast meetings as requested by Zostel franchises.

• Assist with training new associates as necessary on revenue management tools.

• Remain up to date with all local, national and international trends.

• Be part of the guest journey to ensure that we create a truly unique Zostel experience.

THE SUPERPOWERS WE NEED:

• Be an excellent communicator and motivator.

• Business Development DNA and commercial-minded approach.

• Good analytical and numeric skills for fast data crunching.

• Ability to develop effective working relationships with 3rd parties at all levels.

• Be creative, innovative, and digitally smart.

• Experience in working within a fast-moving and dynamic sales environment.

• Commercially savvy to spot business opportunities and in-house upselling.

EXPERIENCE AND QUALIFICATIONS:

A graduate from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major. Minimum 1-year experience in sales management, sales and marketing, or related professional area.

• Knowledge of hotel technologies like PMS, Channel Manager, GDS, CRS, and Extranets. 

• Highly computer literate with a high-level command of Excel.

• A strong command of both written and spoken English is required

P.S. This is not intended as an exhaustive list of duties. Other duties (as reasonably required) will form part of this job description.