Refund Policy

- The 15% advance is always non-refundable.

- Pre-payment of the balance amount is necessary at the time of check-in. We have a 3 day cancellation policy (that is, 72-Hours from the standard check-in time 12 noon). Your pre-payment of balance is eligible for a refund only if we are informed 72 Hours in advance. Failure to inform us within this time will result in cancellation charges.


Exceptions for Spiti:

- 100% advance to be deposited as a booking advance.

- If booking is cancelled before 7 days of check-in, 85% of this deposit would be returned. No refunds would be processed otherwise.

- Any modification request would not be entertained if not intimated 7 days prior to the arrival.